17.12.2009

SHS VIVEON helps DIS AG expand successful accounts receivable management across the group

Munich, 17 December 2009 – SHS VIVEON, solution provider for complete customer management, is working with DIS AG, one of the largest personnel service providers in Germany, to help it expand its recently optimized accounts receivable management. The aim is to expand the jointly developed, customer-oriented processes across the entire DIS Group and to carry successes achieved over into other departments. DIS AG is also planning to bundle all accounts receivable management competencies within a standalone subsidiary, which would support the entire DIS Group as an internal service provider (shared service). <//strong>With virtually 170 offices across Germany and more than 40 years’ experience of the labor market DIS AG is a market leader within the temporary employment and personnel placement sectors. The firm was swiftly able to achieve significant reductions in outstanding receivables after implementing new accounts receivable management processes and also improved customer relationships thanks to the new, customer-specific procedures. This remarkable success has persuaded the personnel service provider to expand these processes across the entire DIS Group and to adapt all its existing procedures. This means that non-payment risks will now be able to be identified, evaluated and monitored in good time. DIS AG is additionally planning to bring together all previously-decentralized responsibilities and tasks within accounts receivable management and to house them in a standalone subsidiary: CST GmbH. In the future, this company will pool competences as an internal service provider and will act as an optimal interface between Sales and Finance. The basis for this planned shared service was established by business and IT consultancy SHS VIVEON thanks to its technical expertise and the implementation of the necessary processes and systems. DIS AG will be able to offer results-oriented accounts receivable management services through this vehicle in the future. “With the support of SHS VIVEON, we will have an efficient, high-quality means of making our accounts receivable management know-how available to all the companies within the DIS Group and will thus make an important contribution to the firm’s success”, commented Jürgen Winschiers, DIS AG’s Head of Accounts Receivable Management. “By specializing in this way we have created the ideal basis not only for using the operational accounts receivable management internally as a shared service, but also for offering it externally to our customers for the first time as an exclusive service. We can use this to broaden the range of services we offer and give ourselves a decisive competitive edge”. “The idea of using operational accounts receivable management not only internally but also of offering it to customers is an absolute novelty within the personnel services sector” noted Dr. Jörg Seelmann-Eggebert, executive partner in charge of customer risk management at SHS VIVEON AG. “DIS AG can provide its customers with swift, reliable and top-quality help. We are pleased that we are able to use our many years of experience and our competency in accounts receivable management to make a contribution to this innovative scheme.”

 

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