27.05.09 ClickandBuy relies on GUARDEAN Software to detect frauds in payment processes through Internet
Martinsried, May 27th, 2009 – GUARDEAN, the international provider of business software for customer risk and credit management, has optimised detection of frauds in Internet for ClickandBuy. The system checks information on payment processes for accuracy. This has been made possible by upgrading existing basis of information with external personal data. System implementation and technical process development is being conducted by GUARDEAN’s implementation partner SHS VIVEON.
Daily, up to 100,000 payments are processed using the internet payment system ClickandBuy. GUARDEAN software will in future ensure that a fraud attempt is detected by the fraud detection system of ClickandBuy in a better manner, in turn reducing bad debt losses. In the process, the software GUARDEAN GatewayRiskSuite will standardise and integrate information of external data providers into the system of ClickandBuy. The existing database will thus be upgraded with important information. Any characteristics of fraud within a record will be detected and evaluated by the system. Then in the second step, the decision about an application will follow, for which individual decision strategies are stored in the system and which run automatically for every record. As the implementation partner of GUARDEAN GmbH, the business and IT consulting house SHS VIVEON has been entrusted with the technical process consultation and implementation.
“In view of current market requirements, an optimised system-based information search for detecting cases of fraud is indispensable for us”, says Dr. Christoph Kurpinski, Group CTO ClickandBuy. “By using GUARDEAN software, we can offer our internet business associates greater transaction security and optimise the efficiency of the processes through more automation. In addition, with only one uniform interface for over 40 European information providers, we will minimize the costs for our internal IT and will also have the costs for data acquisition in the international environment always under control.”
“ClickandBuy’s decision for GUARDEAN software shows that at present, especially in the field of online trade / eCommerce, there is a higher need for action to optimally manage the balance between chance and risk in the day-to-day wholesale business”, says Dr. Michael Sauter, Managing Director of GUARDEAN GmbH. “With ClickandBuy, we have been able to add another leading company from this field as a customer that uses our software in various countries. Thanks to modular architecture, our portfolio of efficient, system-controlled customer risk and credit management solutions is so flexible that we can support new customers from various industries in an optimum fashion.”
ClickandBuy is one of the leading payment systems on the Internet. The international full service provider for e-payment and billing can look back on the most successful year in the history of the company. After doubling the sales with traders and end customers (= Total Transaction Volume) to 922 m Euros in 2008, for 2009, the ClickandBuy Group again aims for a growth of comparable magnitude. More than 14,000 providers use ClickandBuy for billing for E-Commerce, Online-Entertainment and Paid Content, for instance, Apple iTunes, Electronic Arts (EA), T-Online Gamesload, Softwareload and Musicload, Medion, AOL, Telefónica, Orange, Tiscali, Redcoon, Home of Hardware, Nero, SanDisk, Meetic, Parship, AutoScout24, ADAC, RTL, MTV, Stiftung Warentest, Playboy, Welt.de, faz.net, Bild.de, Spiegel.de, buch.de, Foto.com etc. By using ClickandBuy, online shops can make considerable profit and increase their sales to up to 150 percent, as per a recent study by E-Commerce-Centre Trade Cologne (ECC). The internet payment system founded in 1999 by Norbert Stangl is operated by ClickandBuy International Ltd., in Switzerland by the franchisee Swisscom. As an E-finance company licensed by the British financial supervisory authority FSA, ClickandBuy offers its customers 47 national and international payment methods in 30 countries.
GUARDEAN GmbH is an international provider of software products and services for efficient customer risk management. Founded in 1991, it is among Europe’s leading providers in customer risk and credit management with its product line GUARDEAN and over 200 customers in 15 countries. GUARDEAN Software integrates, simplifies and accelerates all risk related customer management processes ranging from information acquisition, application management, customer assessment and debtor monitoring to accounts receivable management. GUARDEAN products are used by reputed companies from the financial service, telecommunication, trade and industry sectors, namely, Arcor, BarclayCard, BayWa, BMW Financial Services, comdirect bank, Credit Suisse, Daimler Financial Services, Deutsche Telekom, Nestlé Schöller, TimePartner, Olympus, Orange, Panasonic, Telefonica, TUI InfoTec and VW Finance. GUARDEAN GmbH is a wholly owned subsidiary of the SHS VIVEON group. For more information on the company, visit www.guardean.com.
